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Delivery and Shipping Policy

Delivery and Shipping Policy
We normally dispatch all our orders within 48-72 hours of receiving the order.
We deliver products throughout the world using Indian Post,
and Courier services and for domestic delivery using established Local Couriers depending upon the destination.
Depending on the geographic location of the customer it may take about 3 to 12 working days to deliver the product to the customer's door.
The shipping times mentioned anywhere on the website are approximate and we cannot guarantee them. 
Customers are recommended to place an order early on if they have a deadline to meet.
Apart from the shipping time, in case the product has to be tailored to meet the customer's requirement, 
it shall need time for production, which varies from 15 days to 20 days depending on the production requirement and quantity ordered.

Domestic Orders: 
The following conditions are applicable for shipping within India. 
No Free shipping unless otherwise stated during an offering on the website.

Shipping charges as applicable shall either be there on the site or intimated to the customer if required at the time of placement of the order.
Delivery Time: 9:00 AM – 5:00 PM (IST) during Business Days i.e., Monday to Friday only, 
We appreciate our customers buying during Holidays, and we make all efforts to ship the goods during Holidays,
but we do not guarantee shipping or deliveries during public holidays.

Express shipping charges would be additional and free shipping would not be applicable for Express shipping requests.
Request our customers to plan their shopping & delivery in advance to avoid delays.

Mandatory Requirements for Shipping: 
Customers are responsible for providing Shipping details which should include Proper Name,
address with City / State/ Country, Postal code, Land Marks if any, and also Telephone numbers with an alternate number to ensure proper delivery.
For any further clarifications or information please write to


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Head Office (Bilaspur): 5th Floor, Real Heaven Business Arcade, opp. Vandana Hospital, Mangla, Bilaspur, Chhattisgarh 495001
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